For the next three calls, set a goal not to sell, but to ask questions and listen. Take the pressure completely off yourself to perform. When you're worried about making a sale, you give off a desperate vibe. When your goal is to learn about…
That program director was exactly right. When I was a program director, I refused to allow any spot on the air that included, "For all your ______ needs", "Conveniently located at ______", "and much, much more", and…
Hi Chris...Good info on commercial copy writing! One more item to add to your list...how about those who write into their copy a list of items on sale @ a store, etc. only to have them say in the copy "and there's more". A real turn…
That's really the acid-test in a nutshell: Do real people engaged in a real conversation talk like that?
I have yet to hear someone say, "I shop there for all my _____ needs."
Or, "I like them because they have friendly,…
Paul Weyland recorded this short piece on commercial clichés. He hits on quite a few that eluded me when I started compiling my list. Thought I'd pass it along for your enjoyment. (Note: the clip is in a Real Audio format.)
Here's a nifty little video. Watch and listen as Dan Heath, co-author of MADE TO STICK, builds and then deconstructs a mission statement. Simply substitute radio commercial for mission statement, and you have a great illustration of how to turn…
I have often said that the day I become the Pope of all advertising, I will make the word "needs" a mortal sin.
People buy what they want, and touchiing that part of them makes advertising, especially radio, work.
Jeffrey--"Human Speak" is a good term. Capturing it in a commercial is tough because of the writing and the fact that in one or two takes most talent doesn't get comfortable enough with the copy to say it instead of read it. Always…
Chris - Good point about substituting a story for a cliche. I just posted an article here about translating cliches into "human speak."
Jeffrey Hedquist
I started compiling a list a few months ago. Readers of Radio World were invited to add to it (haven't seen that follow-up yet). But it might be enlightening to start a "Banned Clichés" forum and see how successful our members…
Cliches cripple copy and make the advertiser's commercial sound similar to every other commercial. If you make a claim in advertising it should be strong and unique. Most claims elicit nothing more than a shrug of the shoulders or a…
Chris, on behalf of the multitudes of radio sales guys and gals you've helped over the decades (of whom I am one) ... welcome to Radio Sales Café!
Your book, The Accidental Salesperson, ought to be one of the first books a new radio advertising salesperson picks up - to gain focus and shorten the learning curve.
Hope you'll take time now and again to share some of your own stories from Madison and elsewhere.