Radio Sales Café

Networking for radio sales professionals from Grace Broadcast Sales.

August 2009 Blog Posts (5)


Well, I jumped ship last Monday - left a sales force of ten, and am now the only rep for a brand new smooth jazz station here on Maui... the station signed on - on Monday too...

New station, new digs, and a complete change in frame of mind... going from a heavily promotional group of six stations down to a family owned group of three...

Anybody out there sell smooth jazz? What can you tell me about it?... and I'd love to hear any success stories you may… Continue

Added by Paul F Robinson on August 31, 2009 at 5:07pm — No Comments

You Know Your Customer Service Sucks When...

This is an Air Canada customer service response to a customer's complaint after the customer was bumped from four straight flights.

"We regret that you were dissatisfied with our response and our gesture of goodwill(the goodwill was 25% discount on the customer's next base fare flight)...while we understand that you are disappointed, we must remain consistent with our handling of similar requests for all customers".

Translation of last line: "We aren't going to do anything… Continue

Added by Tony Mariani on August 27, 2009 at 1:10pm — No Comments

My jingles can beat up your jingles!

I challenge EVERYONE to compare my jingles with other jingle companies. Then compare my $750 price to theirs. Let me know what you find out.

Added by Steve Stone on August 21, 2009 at 12:08pm — 1 Comment

Help with collections

I have never done collections before, and was just told yesterday that I had to start doing them, but was not given any ideas on how to go about it. Any help or info you can give me on how to go about it or what to say would be greatly appreciated. I do not personally think that calling the companies and saying "hay, you are way past due, we need a payment, when can I pick it up" would get the same response I have given in the past, a firm click of the dead phone line.

Added by Valeria Bongard on August 14, 2009 at 8:10am — No Comments

Jingle Of The Week

Radio Sales Cafe Members,

I send out a radio sales tip newsletter every Monday morning called, The Jingle Of The Week. If you'd like a copy send me your email address and I'll hook you up!

Jim Reilly
American Music Concepts

Added by Jingle Jim Reilly on August 4, 2009 at 12:26pm — 11 Comments

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