Will you be firm and unbending in your commitment to my business for as long as I remain your client?
Really like your explication, Chris, though I'd add something that I picked up many years ago, and that is to remain flexible about non-essentials and inflexible on the essentials.
Where two people will differ, of course, is in their understanding of what constitutes an essential.
Hey, thanks for posting the link on the UK news story. Good radio news is always good news!
:>)
June 23, 2012 9:18 PM PDT