From behind enemy lines

  • May 26, 2011 9:58 AM PDT

    Posted: Thursday, May 26, 2011 11:17 am | Updated: 11:27 am, Thu May 26, 2011.

    The hotel shuttle bus picked me up outside Phoenix's Sky Harbor in the early evening. No one else was in the shuttle, so I jumped in the front seat passenger seat so I could better talk with the driver - an eye-opening experience.

    The driver was in his mid-50s and balding, with a pleasant smile on his face. He stuck out his right hand to shake mine. "Welcome to Phoenix. Just ask me anything. I can tell you pretty much anything you want to know about the city or the state," he said.

    "Are you a native?" I asked.

    "No - but about the next best thing," he said. "I was a reporter and sports writer for over 30 years until I got laid off last year."

    Without any prodding, he told me the newspaper business in Phoenix had gone from bad to worse, and he - any many other veteran journalists - lost their jobs working for the Freedom-owned daily in Mesa.

    "My severance paid my bills for a while, then just ran out," he said. "Arizona's economy is among the worst in the nation. There simply aren't very many jobs. I am a long way from being able to collect Social Security. The best I could do was get this job driving a shuttle bus - and it's just part-time."

    I didn't have the heart to tell him that I was visiting Phoenix on business. I was scheduled to present a program - "Survival Guide for Community Newspapers" - at the Arizona Newspaper Association convention.

    After he dropped me off at the hotel, I worked on my presentation. It is filled with statistics about the need for newspapers to move more quickly to digital solutions:

    • In 1935 newspapers enjoyed a 45 percent share of all U.S. advertising, but now the share is below 15 percent.

    • A recent Pew study showed that - for the first time -- more people read news online than in printed newspapers.

    • Internet revenue - just 15 years after the World Wide Web was created - had passed print advertising.

    • That households with high-speed Internet access spend one-quarter the time reading newspapers than they spent when they had dial-up access.

    • That the trend of declining daily newspaper circulation predated the advent of the Internet by at least 20 years.

    • That the old business model that made publishers rich and employed thousands of reporters, editors and others is decaying, and likely not coming back.

    • That more than 20,000 journalists had lost their jobs in the last three years.

    • I quote Tom Feltenstein: "If you don't like change, you're going to like irrelevance a lot less."

    My slides were just statistics, and Joseph Stalin once said that "one death is a tragedy, one million is a statistic."

    My PowerPoint was filled with "statistics." The shuttle bus driver's story was much more.

    "Newspapers used to be a great business to be in," he said. "I don't quite know what happened."

    He did almost all the talking in the short ride to the hotel. I didn't tell him what I do, or why I was in town. My statistics paled in comparison to his story.